FAQs
What are the accepted payment methods?
We only accept payment via PayNow to UEN - 53464418W (KAIN BY IZZATURRUSYDA).
Where do you ship?
At this time we only ship within Singapore.
We are aiming to be available in Malaysia and Indonesia soon!
Sign up for our mailing list at the bottom of our website to be notified when shipping to your country becomes available.
Where can I track my order?
We engage a local courier service which does not provide any tracking at the moment.
We are definitely working on alternatives for your orders to be tracked.
However, we aim to deliver your orders within 1 to 4 working days.
Do you allow reservations of curations before it's launch?
We only accept payment via PayNow to UEN - 53464418W (KAIN BY IZZATURRUSYDA).
Where do you ship?
At this time we only ship within Singapore.
We are aiming to be available in Malaysia and Indonesia soon!
Sign up for our mailing list at the bottom of our website to be notified when shipping to your country becomes available.
Where can I track my order?
We engage a local courier service which does not provide any tracking at the moment.
We are definitely working on alternatives for your orders to be tracked.
However, we aim to deliver your orders within 1 to 4 working days.
Do you allow reservations of curations before it's launch?
As we are a still a small business, we have limited inventory available for customers to purchase. To ensure everyone has equal access to our curations, we strictly do not allow any reservation.
Further queries?
Drop us an email at emailatkain@gmail.com or DM us on Instagram (@kain.singapore).
We have a team of individuals who are always ready to assist your needs within 24 hours!